We have noticed that some AOL users have had problems using the therapist login system if they are using the AOL browser. Our advice is to ensure you are using the latest version of the AOL browser which can be downloaded from http://downloads.channel.aol.com/browser

The AOL browser runs on top of Microsoft Internet Explorer (IE) so you could also try accessing the login from Microsoft IE directly.

You should be able to access Microsoft IE by clicking on the big blue 'e' similar to the one on the left. This should be found either on your desktop or from your start menu. If it is an older version of IE then it may not have the gold band around the 'e'.

If you still have problems logging in then please contact us as we want to ensure that everyone can use the system.